Support Engineer

Log analysis, troubleshooting, and customer issue investigation.

Example Prompts

User Logs

Find all logs for user ID 12345

Error Investigation

Search for the error "connection refused" in the last hour

Transaction Trace

Trace transaction ID abc-123 across all services

Performance Issues

Find slow requests taking more than 5 seconds

Tips

• Use user IDs and transaction IDs for tracing
• Check for related errors before and after
• Look at service dependencies